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Newsletter | November 2011  
Dear Valued Partner or Friend,

Malware levels have flared up in recent months, reaching a peak of 25 billion emails with attached malware in a single day; this after several years of very low-volume attacks. We have also seen a major shift in how spam is being distributed, rather than relying primarily on botnets, spammers are increasingly relying on legitimate webmail accounts that have been hacked or hijacked. To further explore this malicious behavior, Commtouch surveyed end-users whose email accounts had been abused. The results of the study indicate that 62% of did not even know how they were hacked, and that two-thirds of the hacked accounts were used to send spam or scams.

So it’s been an active quarter for the Internet criminals, and no less busy for the good guys: Commtouch recently released its eighth generation Internet security to bolster the fight against cybercrime – more details on this exciting new version below. You'll also find below a case study describing how Commtouch solutions benefited a web hosting provider, and the
Quarterly Internet Threats Trend Report.

I’d also like to extend a warm welcome to Commtouch’s new CEO, Shlomi Yanai, who brings to Commtouch two decades of security industry experience.


Regards,
Rebecca Steinberg Herson
Rebecca Steinberg Herson
Vice President Marketing



 
I am excited to be joining Commtouch, a company with many core assets, among them its strong global customer base and its cloud-based security platform. I look forward to speaking with many of you in the coming months on how Commtouch is enabling its customers to enhance their business by implementing effective security.
 

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Cybercriminals Find Better Ways to Spread Spam and Malware
     
Cybercriminals have changed tactics in order to increase the effectiveness of their spam and malware attacks. The new tactic involves using compromised, or hacked accounts, rather than zombie PCs. While more complex to implement and less effective for large scale attacks, the new tactics offer improved spam delivery rates.

Read the complete analysis in the new
"Special Report: The State of Hacked Accounts"
 
 
 
The State of Hacked Accounts report is available in these versions:
 •  Infographic
 •  Slide presentation
 •  Full report
   


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Malware Email Jumps 400%



Q3 2011 saw a major shift in malware activity. After steadily declining the past several years, malware email made a massive return during the quarter. As can be seen in the graph above, Commtouch Labs registered malware email outbreaks reaching 25 billion messages in a single day in August. Throughout August and early September, average daily email malware was up 400%, with multiple variants of Sasfis, SpyEye, Zeus, fake AV.

Download the Q3 Internet Threats Trend Report and learn more about the recent attacks. You'll also find a host of additional information on spam, phishing, Web threats and
malware, such as:

   
 •  Gmail.com remains the most spoofed domain
 •  Pharmacy spam on the rise again
 •  Facebook attacks show no let up with new scams throughout Q3
   
   
   

  Download the October  2011 Internet Threats Trend Report

 
Short on time?

Read the presentation version
of the
October Trend Report
 
Partners can also receive the PowerPoint version of the trend report to help create impressive presentations with a minimum of effort. The slides are available on our Partner Marketing Portal, which provides a quick and easy way to view and access the variety of tools Commtouch provides to assist in marketing your solutions.


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Commtouch Adds New Functionality to Internet Security
 
Commtouch recently announced the 8th generation of its cloud-based Internet security suite.

The new release adds a number of unique capabilities that increase performance, enable extensive customization, and allow simpler management of email and Web security services.

Some of the key features you'll find in version 8 include:
 
 •  Improved performance and infrastructure
 •  Expanded Web security capabilities
 •  Enhanced email security offerings, and
 •  The new unified engine for deployment of email security, Web
security and antivirus in a single engine.



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Reduced IP Blacklisting and Improved Customer Service

Company:
 
Type of company: Premier web hosting provider offering a variety of services dedicated to customer satisfaction.
 
Customers: Over 340,000 hosted customers.
 
Problem: Superb Internet was suffering from the effects of outbound spam. Four or five times per month Superb IP addresses were added to blacklists as a result of spam sent from their network. Increasing costs dealing with outbound spam and damage to Superb's reputation had become a major concern.
   
Learn how Superb Internet was able to implement Commtouch's Outbound Spam Protection to clean its network of spammers while cutting costs, reducing help desk call and improving the service it offers its customer.


We selected Commtouch’s Outbound Spam Protection as it is the only product we know of that can process a very high number of messages, in great detail, `sniffed’ right off the network. We consistently strive to enhance customer service and improve our efficiency, and Commtouch has enabled us to do both.”

Landon Stewart
Manager of Systems
Superb Internet”
 
  Download the Superb Internet case study


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Commtouch Presents Research Paper at VB2011 Conference
 
The continued increase in popularity of Facebook and its effectiveness at reaching people has made it a hot spot for cybercriminals.

Commtouch Anti-Malware Analyst Maria Patricia Revilla recently conducted a thorough research analysis to better understand  this growing misuse of Facebook to spread Malware. The results of the research were presented by Robert Sandilands, Director of Commtouch VirusLab, at last month's Virus Bulletin VB2011 Conference in Barcelona, Spain.

Patricia's
paper explores various social engineering attacks that have been identified to spread malware through Facebook. The paper also provide insight on the challenges being faced protecting Facebook users.
 
Downloaded the research paper

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Infographic: Why Spammers Want to Steal Your Email

 
Users Whose Accounts Get Hacked Find Out From Their Friends

 
Email scammers tout assets of deposed Arab leaders

 
Right-to-Left Override' Aids Email Attacks

 
Malicious spam campaigns proliferating

 
Malicious spam campaigns leave experts puzzled

 
The unknown explosion of malicious email attachments
 
Bot army being assembled, awaiting orders
 


Read more recent Commtouch industry news coverage.



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Commtouch announced its third quarter 2011 results on November 2, reporting a 27% increase in revenue, and non-GAAP earnings per share of $0.07. Visit the investor relations section of Commtouch’s web site to hear the recorded analyst conference call.


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  In this Issue

From the CEO
State of Hacked Accounts
October 2011 Threat Report
New Version Release
Case Study

Research Report
Commtouch in the News
Investor's Corner


Recent News

November 7, 2011
Commtouch Appoints Todd Thomson to Board of Directors


November 2, 2011
Commtouch Reports 27 Percent Increase in Revenue in Third Quarter 2011 Results


October 10, 2011
Hijacked Webmail and Facebook Accounts Lead to Scams and Plague Users, According to Commtouch Survey


September 27, 2011
Commtouch Launches Eighth Generation Internet Security to Bolster the Fight Against Cybercrime


September 13, 2011
BullGuard Selects Multiple Internet Security Solutions from Commtouch to Protect Millions of Users


September 6, 2011

Commtouch to Present at the Annual Rodman & Renshaw Global Investment Conference


August 9, 2011
Superb Internet Identifies Hacked and Spammer Accounts with Commtouch Outbound Spam Protection


August 3, 2011

Commtouch Reports 39 Percent Increase in Revenue in Second Quarter 2011 Results


August 1, 2011
Commtouch to Present at the Oppenheimer 14th Annual Technology Conference

 

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