Sunnyvale, CA – June 9, 2010 – Spam sent from service providers’ own networks is a serious industry problem, according to a comprehensive report ”The Problem of Outbound Spam” by industry analyst firm Osterman Research and Commtouch® (Nasdaq: CTCH).
In May, Commtouch commissioned Osterman Research to conduct the first ever study on the effects of outbound spam. The research was based on the survey responses of hundreds of service providers and email customers from around the world. The report is available in full at http://www.commtouch.com/outbound-spam-research?src=preng.
”Service providers are starting to realize that dissatisfied customers, blacklisting and other problems caused by outbound spam are issues they cannot ignore,” said Michael Osterman, president and founder of Osterman Research. “By eliminating spam originating from within their networks, service providers can reduce their costs while improving the service levels they offer their customers.”
Highlights of the survey include these findings:
Outbound spam is the spam generated within service providers’ own networks. The source of outbound spam can include compromised accounts, spammer accounts, and zombie computers.
The in-depth report discusses:
“Based on the results of this research study and our discussions with service providers, many providers that have tried to prevent outbound spam using various techniques are still suffering from false positives and poor detection levels,” said Asaf Greiner, Commtouch’s vice president of products. “The only way to effectively keep off of blacklists is to block outgoing spam while simultaneously targeting the sources of the problem – the spammer accounts, compromised accounts, and zombies.”
Commtouch recently launched an Outbound Spam Protection solution, which stops outbound spam in real-time. It detects local spam (spam generated within the service providers own network) as well as global outbreaks, and also detects the source of the outbound spam.
The report can be downloaded at http://www.commtouch.com/outbound-spam-research?src=preng.
About Commtouch
Commtouch®(NASDAQ: CTCH) provides proven messaging and Web security technology to more than 130 security companies and service providers for integration into their solutions. Commtouch’s GlobalView™ and patented Recurrent Pattern Detection™ (RPD™) technologies are founded on a unique cloud-based approach, and work together in a comprehensive feedback loop to protect effectively in all languages and formats. Commtouch technology automatically analyzes billions of Internet transactions in real-time in its global data centers to identify new threats as they are initiated, protecting email infrastructures and enabling safe, compliant browsing. The company’s expertise in building efficient, massive-scale security services has resulted in mitigating Internet threats for thousands of organizations and hundreds of millions of users in 190 countries. Commtouch was founded in 1991, is headquartered in Netanya, Israel, and has a subsidiary in Sunnyvale, Calif.
Stay abreast of the latest news at the Commtouch Café:
http://blog.commtouch.com. For more information about enhancing security offerings with Commtouch technology, see http://www.commtouch.com or write to info@commtouch.com.
Recurrent Pattern Detection, RPD, Zero-Hour and GlobalView are trademarks, and Commtouch is a registered trademark, of Commtouch Software Ltd. U.S. Patent No. 6,330,590 is owned by Commtouch.
Contact:
Amy Kenigsberg
US: 1-913-440-4072
Int'l: +972-9-794-1681
amyk@commtouch.com
