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Technical Support
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With years of experience in messaging technologies, Commtouch understands the need and expertise necessary to provide the highest quality of support. Commtouch is committed to supporting all customers with a top-notch customer care team.
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Knowledge Base
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Commtouch Technical Information Knowledge Base contains over a hundred articles and how to documents regarding the Commtouch Enterprise Anti-spam Gateway versions 3.5, 4.x and 5.x.
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Query Commtouch's Technical Information Knowledge Base:
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Gateway Support Forum:
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Visit our interactive support forum, where you can ask questions about the Commtouch Gateway and the Commtouch proprietary Recurrent Pattern Detection ™ technology, and share your expertise with other forum users.
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Existing Customers
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Enter your Commtouch Email Security Gateway license key to access the customers only support site. There you can review your license information, download application and detection engine updates, and find various technical documens..
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Please enter your license key
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To obtain your license key:
From the Commtouch Gateway server, select Start – Programs – Commtouch Anti-Spam Protection – Commtouch Configuration Wizard. Choosing Change Settings in the Configuration Wizard and clicking next
will display your existing license key. Once you’ve obtained your license key, you can cancel the
Configuration Wizard.
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New White Paper: 
